Privacy, Terms & Conditions

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By accessing and browsing this Website, visitors accept, without limitation or qualification, the terms and conditions contained below and all applicable laws. Red Helm Insurance Ltd may at any time revise these terms and conditions by updating this posting. Users agree to be bound by such revisions, and should periodically revisit this page to review the current terms and conditions.

( 01 ) Although the contents of this website are deemed reliable when posted, Red Helm Insurance Ltd cannot guarantee this information to be current, accurate, suitable or complete. The information is subject to modification and updating from time-to-time without notice. Content posted is not to be meant to be and should not be deemed as advice. Consult a license insurance professional prior to making any insurance related decisions.  

( 02 ) The information on this Website is not intended to provide professional advice including, without limitation, financial, legal, accounting or tax advice, and should not be relied upon in this regard.

( 03 ) The products and services referred to on this website may not be available in all geographic regions. All products and services provided by the participating suppliers on the Red Helm Insurance Ltd website are subject to the terms, conditions and limitations of each supplier and are subject to change without notice.

( 04 ) This Website facilitates other Worldwide Web sites via hypertext links. These hypertext links are entirely independent of Red Helm Insurance Ltd and shall not in any manner be construed as any reflection on or any affiliation with or endorsement of such site or entity or its respective products, services or contributions to this website.

( 05 ) Red Helm Insurance Ltd does not frequently review linked Websites. The right to reproduce and use the content linked from Red Helm Insurance Ltd to other Websites is subject to the conditions that the respective owners may impose, and is at your own risk.

( 06 ) In general, you may reproduce these pages for the purpose of browsing them, or providing hypertext links to them, provided you do not retain these pages in any form of fixed, non-volatile storage after your session of browsing. These permissions may be withdrawn at any time without notice.

Agents & Brokers

The insurance quotes being provided by this system are based on the information you, the user, provide and the underwriting criteria of our participating companies and agents. All quotes are subject to verification by our insurance suppliers. Please ensure that all information provided is accurate in order to avoid delay or denial of coverage

In the event that there are any discrepancies between the quotes being provided by this system and the quotes established by our insurance suppliers based on the same information, the quotes established by our insurance suppliers shall govern. In the event of any discrepancy in any material provided by Red Helm Insurance Ltd for general marketing purpose, the product marketing of underling suppliers shall govern.   

If you or any persons listed on your application for insurance have been previously convicted of insurance fraud, all insurance providers listed on the Red Helm Insurance Ltd website reserve the right to refuse to issue an insurance contract based on this fact.

The benefits and services provided through this website are subject to the terms, conditions, and limitations of the applicable agreement(s) governing them. Denial of service is at any time applicable without written or verbally confirmed notification at the discretion of the Red Helm Insurance Ltd or any of it’s affiliated suppliers.  

Copyright / Trademark

All contents of this Website are the copyright of Red Helm Insurance Ltd and are protected under the copyright laws of Canada and other countries. All rights reserved. In addition, certain information on this website may be copyrighted by others. The information on this website may not be reproduced, or distributed for any other purpose in whole or in part without the prior written consent of Red Helm Insurance Ltd. Any infringement of Red Helm Insurance Ltd rights will result in appropriate legal action.


Entering personal data on Red Helm Insurance is not only easy but also safe. Red Helm Insurance uses an Apache server with SSL (Secure Socket Layer) protocol, among the best Internet security software in the world. This security technology encrypts the personal information that you send us (including things like names, addresses, emails and telephone numbers), so it cannot be read by anyone as it travels over the Internet. We will evaluate and adopt new security technology as it becomes available.

You can find out when the secure SSL connection is activated by looking for the key or padlock icon in the lower corner of your browser window. If the key becomes whole, or the padlock becomes closed, this indicates that the browser is now in “secure” mode.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can send us an email.

Privacy & Personal Documentation

We gather and store data about online usage on a collective rather than individual basis. For example, like most websites, we gather aggregate information about the number of visitors that visit our website and the pages that they view, NOT what pages were viewed by each individual. We use this information to anticipate bottlenecks, to gauge the capacity of our servers, and to improve the overall management of our website. Please note that our online usage and affiliate tracking systems do not gather or store personal information.

In some provinces, Red Helm Insurance offers visitors the option of personalized quotes and gathers personal information as part of this process. Depending on the province, this may include obtaining your credit score from a credit reporting agency, or require you to provide details regarding your credit history. This information, along with the other details you enter will be used to provide you with a personalized offer and to determine the payment options that will be available to you.

Also, from time to time, Red Helm Insurance requests and collects personal information from visitors via surveys, contests, “Tell-a-friend” and Renewal Reminder services. Participation is completely voluntary (opt-in). Information requested has included your email address and that of the friend you are referring.

At various points on the Red Helm Insurance website and when visitors contact Red Helm Insurance, visitors may be asked if they consent to sharing their personal information with our affiliates and/or 3rd parties, only in the ways that are described in this privacy policy. If they agree, Red Helm Insurance provides one or more affiliates and/or 3rd parties with their personal information for the purposes of either preparing or validating an insurance quote or providing marketing services as explicitly requested by the visitor.

By submitting your question, comment or suggestion online the information you provide becomes the property of Red Helm Insurance. Where necessary, we may share the information you provide in your email with 3rd parties in order to address your question, comments or concerns. The content of your email may be used for any purpose and Red Helm Insurance is free to use any idea contained in it for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products using such information.

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Red Helm Insurance Ltd. does not store this information. Red Helm Insurance LTD uses this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Tracking Technology

Red Helm Insurance and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site.

Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

If You Have Concerns

We are committed to providing excellent service to you. However, if you have a concern or complaint, please contact us, because we are also committed to working with you to achieve a resolution and following through to a successful conclusion as quickly as possible. In most cases, complaints are resolved simply by discussing it with us. You should be able to get swift results by:

calling one of our customer associates at – 1.866.230.5565

sending us an email at – [email protected]

writing to us at – Red Helm Canada., 300-116 Albert Street, Ottawa, Ontario, K1P 5G3