Administrative Services Only (ASO)

Definition


Administrative Services Only (ASO): In Canadian group benefits insurance, an arrangement, often supported by an insurer or third-party administrator, whereby the plan sponsor (usually an employer) funds the cost of its employees’ health or dental claims directly from company account(s) while hiring the insurer solely to administer the program—processing claims, issuing payments to providers or members, maintaining eligibility files, issuing booklets and reports, and supplying customer support—without transferring any insurance risk to the insurer or paying ongoing premiums for pooled coverage.

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